Privacy Policy

Last updated: January 1, 2024

1. Introduction

At Mobile Recharge AE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile recharge services.

Please read this privacy policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information Collection

We collect several types of information for various purposes:

Personal Information

  • Name and contact information
  • Email address
  • Phone number
  • Payment information
  • Account credentials

Usage Information

  • Device information
  • IP address
  • Browser type
  • Access times
  • Pages viewed

3. Information Use

We use the collected information for various purposes:

  • To provide and maintain our Service
  • To process your transactions
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

4. Information Sharing

We may share your information with:

  • Service providers who assist in our operations
  • Mobile operators for recharge processing
  • Payment processors for transaction handling
  • Law enforcement when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage practices
  • Employee training on data protection

6. Cookies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our Service
  • Improve your experience
  • Provide personalized content

You can control cookie settings through your browser preferences.

7. User Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +971 50 123 4567
  • Address: Dubai, UAE, Business Bay, Tower 1